Shipping Policy

Definitions

For the purposes of this Disclaimer:

  • “Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Disclaimer) refers to PRECISION SPHERE SDN. BHD.

  • “Goods” refers to the items offered for sale on the Service.

  • “Orders” means a request by You to purchase Goods from Us.

  • “Service” refers to the PRECISION SPHERE SDN. BHD., accessible from https://precisionsphere.shop

  • “You” means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Shipping Coverage

Our delivery services are currently limited to addresses within Malaysia. We do not ship internationally at this time. All Orders placed via our website will be delivered to Malaysian addresses only.

Shipping Fees

We are proud to offer free shipping on all Orders across Malaysia. No additional delivery charges or handling fees will be applied at checkout.

Processing & Delivery Time

All Orders are processed promptly upon receipt. Please allow:

  • 1–2 business days for order confirmation, processing, and packaging.

  • Up to 7 business days for delivery after dispatch, depending on your location and courier service availability.

We work with trusted logistics partners to ensure your items arrive in a timely and secure manner.

Order Confirmation & Tracking

Once your Order has been successfully placed and confirmed, you will receive an email notification with your order details. When the item is dispatched, we will send you a shipping confirmation email with tracking information, if available.

Delivery Conditions

To ensure successful delivery:

  • Please provide a valid delivery address and contact number at the time of placing your Order.

  • Ensure someone is available to receive the parcel during standard delivery hours (typically 9 AM – 6 PM, Monday to Friday).

  • If the delivery attempt is unsuccessful, the courier may contact you directly for redelivery arrangements.

Delays and Exceptions

While we aim to deliver within the promised 7-day timeframe, please note that unforeseen delays may occur due to:

  • Peak shopping seasons

  • Public holidays

  • Weather disruptions

  • Courier delays or supply chain issues

In the event of significant delay, we will do our best to notify you and provide updates.

Undeliverable Orders

If an Order is returned to us due to:

  • Incorrect or incomplete delivery address

  • Failure to collect the item after attempted delivery
    We will contact you to arrange redelivery or cancellation, as appropriate.

Changes to This Shipping Policy

PRECISION SPHERE SDN. BHD. reserves the right to modify this Shipping Policy at any time without prior notice. Any changes will be posted on this page with the updated effective date.

Contact Us

If you have any questions about this Shipping Policy, You can contact Us:
● By visiting this page on our website: https://precisionsphere.shop/
● By sending us an email: precision-sphere@outlook.com